Our Policies

Shipping & Delivery

Our shipping and delivery policies are designed to ensure your orders reach you in perfect condition and on time.

Delivery Information

We offer multiple shipping options to meet your needs. All orders are carefully packaged and shipped to ensure they arrive safely and on time.

Standard Shipping
Free shipping on all orders over $50. Delivered within 3-5 business days for domestic orders.
Express Delivery
Get your order in 1-2 business days for an additional fee of $15. Available for all domestic locations.
International Shipping
We ship worldwide. International delivery takes 7-14 business days depending on the destination country.
Delivery Windows
Deliveries are made Monday to Friday, 9 AM - 6 PM. No deliveries on weekends or national holidays.

Shipping Policies

Order Processing

All orders are processed within 24 hours on business days. Orders placed on weekends will be processed the following Monday.

Payment Methods

We accept all major credit cards, PayPal, and Apple Pay for secure and convenient transactions.

Tracking

All orders include tracking. You'll receive a tracking number via email once your order ships.

Shipping Protection

All packages are insured against loss or damage during transit. We ensure safe delivery of your products.

Returns & Exchanges

  • You have 30 days to return unused and unopened items from the date of delivery.
  • All returns must include the original packaging and proof of purchase.
  • Return shipping costs are the responsibility of the customer unless the item was defective.
  • Exchanges are processed as soon as we receive your returned item.

Important Information

  • Please ensure your shipping address is correct at checkout to avoid delivery issues.
  • If your item arrives damaged, please contact customer service within 48 hours with photos.
  • During holiday seasons, delivery times may be extended due to high volume.
  • For questions about your shipment, please contact our support team with your order number.