Refund Policy
1. Subscription Fees
CopyTrade offers subscription-based services. Refunds for subscription fees are subject to the terms outlined in this policy.
2. Refund Eligibility
Refunds may be issued within 14 days of the initial subscription purchase. After this period, refunds are generally not provided except in exceptional circumstances.
3. Prorated Refunds
If a refund is approved after the 14-day period, it may be prorated based on the unused portion of the subscription period.
4. Non-Refundable Items
Certain fees, such as account setup fees or one-time charges, are non-refundable.
5. Refund Process
To request a refund, please contact our customer support team. Approved refunds will be processed using the original method of payment.
6. Cancellation of Service
Cancellation of the service does not automatically qualify for a refund. Users are responsible for canceling their subscription before the next billing cycle to avoid charges.